We work with our clients to build a program which best suits their needs. The goal is for us to use our people and technology to assist the hospital with contacting the patient and bringing resolution to their open balance early in the process. Accounts are placed with us as early as the first day the patient becomes responsible for their portion of the bill up to day 75.
Focusing solely on healthcare allows for us to better serve our clients. We are not having to learn different industry terminology or rules. Our people become experts at assisting patients to understand their bill. The nature of healthcare billing can be complicated. Having someone who understands the process of charges, adjustments, payments, etc. not only makes for happier patients but it also serves to collect more money.